About this course
This free Practice Management course is uniquely designed to enhance the understanding and implementation of core values within UK dental practice management. It focuses on the impact of these values on operations, staff morale, patient satisfaction, and compliance with regulatory standards.
Core values refer to the fundamental beliefs and guiding principles that dictate behaviour and action within a practice. They are very important for practice managers because they shape the workplace culture, influence decision-making, and drive the practice's direction.
Understanding and implementing these values help ensure consistent, high-quality patient care and foster a positive, productive work environment, aligning staff behaviours with the practice's overall goals and standards.
This course is ideal for practice managers, and DCPs who wish to develop management skills.
CPD Time: 1 hour (1 CPD Credit)
Customer feedback on this course
- Insightful content on integrating core values into practice.
- Practical strategies for improving practice atmosphere and patient care.
- Helped in articulating our practice's core values effectively.
- Great course. Will change our approach to staff training and policy-making.
Assessment: 12 MCQs. Pass mark 75%. more…
On passing the assessment, you will receive a GDC-recognised Enhanced CPD Certificate.
Aim:
To enhance understanding and implementation of core values in UK dental practice management, and their impact on various aspects of practice operations.
Course objective:
• Explore the role of core values in creating a positive dental practice culture.
• Guide dental professionals in identifying and integrating core values into their practice.
Anticipated learning outcomes:
The learner will:
• Recognise the importance of core values in dental practice.
• Understand the influence of core values on practice atmosphere and regulatory compliance.
• Identify and articulate their practice's core values.
• Implement strategies to integrate core values in daily operations.
• Develop tools to measure the impact of core values on practice performance.
GDC Development Outcomes: B, D
Learning content:
Role of Core Values | Identifying and Establishing | Example Core Values | Integrating into Daily Operations | Measuring the Impact | Challenges and Solutions | Action Plan | Course Completion
View full course description
Core Values in Dental Practice
Course Description
Role of Core Values
Core values are the foundational beliefs that guide behaviour, decision-making, and operations in a dental practice. This section looks at how core values influence workplace culture, staff interactions, and patient care, ensuring compliance with UK regulations and enhancing patient satisfaction.
Identifying and Establishing
Identifying core values involves reflection on personal and professional ethics. This section provides guidance on engaging the dental team in establishing core values that align with ethical standards and regulatory guidelines, fostering a cohesive practice culture.
Example Core Values
This section offers a list of example core values such as integrity, patient-centred care, teamwork, and continuous improvement. Practices can use these examples to inspire their own set of values that reflect their mission and priorities.
Integrating into Daily Operations
Integrating core values into everyday practice is essential for long-term success. This section provides strategies for embedding values in patient interactions, team dynamics, and decision-making processes, ensuring that values are consistently upheld.
Measuring the Impact
To assess the effectiveness of core values, this section covers tools like Key Performance Indicators (KPIs), staff feedback, and patient satisfaction surveys. These metrics help monitor the impact of core values on practice performance and patient experience.
Challenges and Solutions
Maintaining core values can be challenging in a dynamic dental environment. This section looks at common obstacles, such as internal conflicts or external pressures, and offers practical solutions to ensure core values are consistently followed.
Action Plan
A structured action plan helps dental practices implement and sustain core values. This section outlines a step-by-step guide to assessing, defining, documenting, integrating, and measuring the impact of core values in dental practice.
Course Completion
Participants will complete a feedback survey, take a multiple-choice exam, and receive a GDC-compliant CPD certificate. The course emphasises the importance of core values in enhancing practice management, patient care, and regulatory compliance.
You can copy and adapt this example PDP entry for your own needs and circumstances. The format complies with GDC guidance on PDP structure.
| PDP Learning or Maintenance need |
| Integrating and applying core values in dental practice |
| How does this relate to my field of practice? |
| Very important for fostering a positive practice environment and ensuring high-quality patient care. |
| Which development outcome(s) does it link to? |
| B, D |
| What benefit will this have to my work? |
| Improved staff morale, patient satisfaction, and adherence to regulatory standards. |
| How will I meet this learning or maintenance need? |
| Enrol in the course "Developing Core Values in Dental Practice." |
| When will I complete this by? |
Note: After copying and adapting the suggested PDP entry, remember to reflect, plan, act, and evaluate for every CPD activity you undertake.