About this course
This free course is designed for Practice Managers and DCPs who aspiring to management, focusing on building productive teams within dental practices. It offers in-depth insights into team dynamics, communication, leadership, performance management, and strategic planning in a practice setting.
Through this course, you will explore the important aspects of team roles and development, tailored to both clinical and non-clinical staff in dental practices. Gain valuable skills in communication, leadership, and conflict resolution, all very important for a harmonious and productive workplace.
Enhance your ability to lead and manage a team effectively, with a focus on motivating and managing the performance of various team members. Understand the significance of strategic planning and goal setting in driving your team towards success.
This course is relevant to practice managers, dental nurses, hygienists, therapists, and practice owners.
CPD Time: 1 hour (1 CPD Credit)
Customer feedback on this course
- Really helpful and practical.
- All good. The action plan on creating a team from scratch was very useful.
- This course showed full understanding of the problems..
- Well written and engaging.
Assessment: 12 MCQs. Pass mark 75%. more…
On passing the assessment you will immediately receive a GDC-recognised Enhanced CPD Certificate.
Aim:
To equip Practice Managers and DCPs who aspire to management with comprehensive knowledge and skills for effective team management in dental practices.
Course objective:
• Understand the dynamics of team roles and development within dental practices.
• Develop effective communication and leadership skills tailored to both clinical and non-clinical staff.
Anticipated Learning Outcomes:
1. Understanding Team Dynamics in Dental Practice
2. Effective Communication and Leadership
3. Motivation and Performance Management
4. Training and Development for Dental Teams
5. Strategic Planning and Goal Setting
GDC Development Outcome: B
Learning content:
Communication and Leadership | Understanding Team Dynamics | Motivation and Performance Management | Training and Development | Strategic Planning and Goal Setting | Action Plan for Team Building | Course Completion
View full course description
Practice Management: Building a Productive Team
Course Description
Communication and Leadership
Effective communication and adaptive leadership are essential in managing a dental practice. This section focuses on how to foster a collaborative work environment through active listening, empathy, and appropriate leadership styles, such as transformational leadership, to inspire and motivate the team.
Understanding Team Dynamics
Understanding team dynamics is very important for managing a diverse team of clinical and non-clinical staff. This section looks at team roles, stages of team development, and personality differences, providing strategies to balance and optimise team performance.
Motivation and Performance Management
Motivation varies between clinical and non-clinical staff. This section covers motivation theories like Maslow’s Hierarchy of Needs and Herzberg’s Two-Factor Theory, offering strategies for performance management, including regular feedback and clear goal-setting.
Training and Development
Ongoing training and development are essential for keeping staff updated on new technologies and improving their skills. This section covers how to assess training needs, design programmes that cater to both clinical and non-clinical staff, and measure the impact of training.
Strategic Planning and Goal Setting
Strategic planning and goal setting help drive a dental practice towards success. This section explains how to set SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) and align team members with the practice’s long-term objectives.
Action Plan for Team Building
This section provides a step-by-step action plan for building a cohesive and productive dental team. It emphasises role clarification, communication improvement, and professional development to foster a positive work environment.
Course Completion
Participants will complete a feedback survey and take a multiple-choice exam. Upon passing, they will receive a GDC-compliant CPD certificate. The course emphasises practical strategies for improving team dynamics, communication, and performance in dental practice.
You can copy and adapt this example PDP entry for your own needs and circumstances. The format complies with GDC guidance on PDP structure.
| PDP Learning or Maintenance need |
| Effective team management and leadership in dental practice |
| How does this relate to my field of practice? |
| Very important for the smooth functioning and productivity of the dental team. |
| Which development outcome(s) does it link to? |
| B |
| What benefit will this have to my work? |
| Improved team dynamics, effective communication, and enhanced leadership skills. |
| How will I meet this learning or maintenance need? |
| Take the Verified Learning course "Practice Management: Building a Productive Team". |
| When will I complete this by? |
Note: After copying and adapting the suggested PDP entry, remember to reflect, plan, act, and evaluate for every CPD activity you undertake.