About this course
This free course, designed for Practice Managers and Dental Care Professionals in administrative or management roles, focuses on Significant Event Analysis (SEA) in dental practice. It aims to enhance understanding and application of SEA in dental practice management.
Through this course, you will gain a comprehensive understanding of SEA, its role in dental practices, and how to effectively implement and monitor significant events in line with UK standards.
This course is essential for Practice Managers, DCPs in admin or management roles, and other dental professionals interested in practice management.
CPD Time: 1 hour (1 CPD Credit)
Customer feedback on this course
- Insightful and comprehensive.
- Thorough coverage of SEA, very relevant.
- Practical and effective strategies for dealing with significant events.
- The form filling templates were very helpful.
Assessment: 12 MCQs. Pass mark 75%. more…
On passing the assessment you will immediately receive a GDC-recognised Enhanced CPD Certificate.
Aim:
To enhance understanding and application of Significant Event Analysis in dental practice management.
Course objectives:
• Equip learners with skills to identify, record, analyse, and respond to significant events.
• Provide in-depth understanding of the importance and role of SEA in dental practices.
Anticipated learning outcomes:
The learner will:
• Gain a comprehensive understanding of what constitutes a significant event in the context of dental practice.
• Develop the ability to accurately record and document significant events in line with UK regulatory standards.
• Acquire skills in analysing significant events and engaging in reflective practice.
• Learn to implement effective changes in practice following a significant event analysis.
• Understand methods for monitoring and reviewing the impact of changes post-SEA.
GDC Development Outcomes: B
Learning content:
Understanding SEA | Identifying and Recording | SEA Examples | Analysing and Reflecting | Implementing Changes | Reviewing Changes | SEA Templates | Course Completion
View full course description
Practice Management: Significant Event Analysis
Course Description
Understanding SEA
Significant Event Analysis (SEA) is a systematic method used in dental practices to examine incidents where harm could have occurred or where improvements can be made. This section provides an overview of SEA and its importance in improving patient safety and practice management.
Identifying and Recording
Learn how to identify and accurately record significant events, such as procedural errors or patient safety issues. This section covers the criteria for significant events, the importance of a non-blaming culture, and the proper documentation required for a thorough SEA.
SEA Examples
This section presents real-life examples of significant events, ranging from minor errors to very important incidents like adverse drug reactions and misdiagnoses. These examples demonstrate how SEA can lead to meaningful improvements in practice.
Analysing and Reflecting
Analysing significant events involves using techniques like Root Cause Analysis (RCA) and team-based discussions to identify underlying causes. This section emphasises the importance of reflection and learning to prevent recurrence and improve practice performance.
Implementing Changes
Once a significant event has been analysed, the next step is implementing changes to address the root causes. This section covers how to develop action plans, involve the team in the change process, and monitor the effectiveness of new procedures.
Reviewing Changes
Regular review of implemented changes is essential to ensure they are effective and sustained. This section covers how to set up monitoring systems, use feedback loops, and continuously improve practice operations post-SEA.
SEA Templates
Practical templates are provided for documenting significant events and developing action plans. These templates help ensure that all steps of the SEA process are properly followed, from event recording to the implementation and review of improvements.
Course Completion
Participants will complete a feedback survey, take a multiple-choice exam, and receive a GDC-compliant CPD certificate. The course equips dental professionals with the skills needed to identify, analyse, and respond to significant events, ensuring improved patient care and practice efficiency.
You can copy and adapt this example PDP entry for your own needs and circumstances. The format complies with GDC guidance on PDP structure.
| PDP Learning or Maintenance need |
| Understanding and managing significant events in dental practice |
| How does this relate to my field of practice? |
| Very important for effective practice management and compliance with UK regulations. |
| Which development outcome(s) does it link to? |
| B |
| What benefit will this have to my work? |
| Improved ability to manage significant events, enhancing patient care and practice efficiency. |
| How will I meet this learning or maintenance need? |
| Take the Verified Learning "Significant Event Analysis" course. |
| When will I complete this by? |
Note: After copying and adapting the suggested PDP entry, remember to reflect, plan, act, and evaluate for every CPD activity you undertake.